FAQs

Q1: Do you provide worldwide free shipping on the purchase of any product?

Ans: Yes, we provide free shipping worldwide.

Q2: Do you ship outside United States?

Ans: Yes, we ship worldwide.

Q3: How many days do you take to deliver the jacket(s)?

Ans: We normally takes 15-20 business days to get delivered.

Q4: What type of leather jackets do you sell to customers?

Ans: We deal in genuine and faux leather jackets.

Q5: My item is still not arrived, what should I do?

Ans: If tracking is already provided, you can check the estimated delivery on the tracking page. You can also contact us by email at support@thepellepellejackets.com to check the item status.

Q6: Which carrier do you use to ship?

Ans: We use DHL, FEDEX, SKYNET for shipment.